cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DavidM
Moderator
Moderator
847 Views
Message 21 of 30

Re: Pairing iPhone

Go to solution

Hi guys,

Thanks all for posting. Just to let you all know a new version of the app will be available in stores within the next 24hrs and should resolve your issues.

Cheers

David

JJ4
Aspiring Contributor
845 Views
Message 22 of 30

Re: Pairing iPhone

Go to solution

Both my iPad and phone just connected after updating the app.

Many thanks. 

0 Ratings
Reply
DavidM
Moderator
Moderator
843 Views
Message 23 of 30

Re: Pairing iPhone

Go to solution

Great result @JJ4.

Cheers

David

0 Ratings
Reply
steve_buckie1962
Beginner
842 Views
Message 24 of 30

Re: Pairing iPhone

Go to solution

Hi,

Have you recently complete an update on your Iphone?

If you have, i dobt vety much it;s the BT hub.

I did an update laste week on my iphone, it's now locked itself.

I cannot make or receive any calls or send or receive any data.

If you have the message No Service at the top let of the phone, it's the phone.

You may have service but the update has done something with the WiFi connection.

All major and well known issues with the last updates.

Hope this helps

Stay safe.

 

0 Ratings
Reply
blouden
Aspiring Contributor
820 Views
Message 25 of 30

Re: Pairing iPhone

Go to solution
Thanks. Will look out for it.
0 Ratings
Reply
lesleyj
Contributor
806 Views
Message 26 of 30

Re: Pairing iPhone

Go to solution

Hi there - I can't even get the BT App to find my You View/Humax.  Will the new BT TV app sort this too?  thanks in advance

0 Ratings
Reply
steve_buckie1962
Beginner
804 Views
Message 27 of 30

Re: Pairing iPhone

Go to solution

Is it an iPhone?

How old is it?

The latest update has caused so many issues over so many phones, it's ridiculous.

It's from one extreme to another.

My handset is completely locked, nio calls text or WiFi connetivity either way, but it has taken on part of the update and caused another known problem, that of massive battery drain.

I fully charged my battery at 15:00, it's already down to 87%, and the battery isn't at fault.

Up until last week when this update was attempted it took almost 3 days to get to 50%!

If you have done the update, make a note of what update it is and search online to see if it has any major issues attached.

You might be able to make and receive calls etc but they could well be an issue with getting some access to the internet.

Good luck.

Be safe.

0 Ratings
Reply
lesleyj
Contributor
797 Views
Message 28 of 30

Re: Pairing iPhone

Go to solution

no issues with the phone - it is a year and a half old.  It just won't find my TV set top box/You View box.  All apps up to date and TV software/Humax software also up to date.

0 Ratings
Reply
Blueastra0
Aspiring Contributor
735 Views
Message 29 of 30

Re: Pairing iPhone

Go to solution

New App loaded and paired 1st time to both iPhone and iPad.

Recording request sent to BT 4000 box as a test and that looks good.

Many thanks to BT Team

 

 

0 Ratings
Reply
blouden
Aspiring Contributor
691 Views
Message 30 of 30

Re: Pairing iPhone

Go to solution
All sorted with latest app update. Thank you all for your help.
0 Ratings
Reply