cancel
Showing results for 
Search instead for 
Did you mean: 
curlywatts
Contributor
270 Views
Message 1 of 3

Picture and sound drop out

Every 10 minutes or so the sound and picture drop for a split second. Dosen't seem to matter what channel it's on but gets very annoying.

It's not the size of the wand but the magic in the stick.
0 Ratings
Reply
2 REPLIES 2
gomezz
Recognised Expert
247 Views
Message 2 of 3

Re: Picture and sound drop out

I don't get this using an optical audio connection to my AV amp so wondering if it is down to dodgy HDMI handshaking between the Youview box and the TV. Have you tried an alternate way of listening to the audio?
0 Ratings
Reply
SpottyDog
Aspiring Expert
196 Views
Message 3 of 3

Re: Picture and sound drop out

Hi

I wish mine lasted 10 minutes, mine does the same but it ranges from 20 seconds to 1 minute, so it's barely worth bothering with. I can't summon up the courage to phone BT to see if it can be sorted so I've given up watching it.

0 Ratings
Reply