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Beginner
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Message 1 of 4

Picture quality

Hi

when viewing TV and Apps through the BT youview box I am getting ghosting like another channel is playing behind the one selected - the TV has a perfect picture apart from this - and is perfect as long as box is not plugged in ? 

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Expert
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Message 2 of 4

Re: Picture quality

is this on a BT or Freeview channel?
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Beginner
324 Views
Message 3 of 4

Re: Picture quality

It happens on any channel -    When watching an app like bbciplayer or Netflix or BT film if I take out the ‘aerial in ‘ wire out ,it’s fine - 

my TV without the View box is perfect - 

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Moderator-Retired
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Message 4 of 4

Re: Picture quality

Hi @Jojo12,

Welcome to the Community and thanks for taking the time to post.

It sounds like your BTTV box or cable may have gone faulty. Can you try another HDMI cable and if this doesn't work let me know via Private Message?

I've sent you a Private Message with details on how you can get in contact with the mod team.

Thanks

Matt

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