I have recently upgraded my youview box. My first box did not tune correctly my second box did not play bbc channels following advice i have been checked 4g interference and no problem identified. I now have a third box which worked fine for a month and now i have lost all bbc channels again. My ariel is fine all tv's in the house work. Youview box says signal strength 100 signal quality fluctuates between 20-60 on affected channels. Bt currently saying they will not replace the box so i am paying for something i can not use. Any suggestions how to fix this problem
No need to drop it down so far as 80%, mid 90s should be perfectly fine. My units run at about 96% without any pixelation.
With the original list based software 80% was a sensible target but when the tile based software was issued the calculation of signal strength was revised - cannot understand why - which moved the target.
Hi Billcath, I had this exact same issue, with a bit of trial and error I realised it was being caused by having my aerial cable and hdmi in close proximity to each other, turned out I was using a cheap aerial cable without any shielding, or a cheap HDMI cable leaking RFI,I sorted this issue by keeping the 2 cables as far away from each other as I could, for a permanent solution I replaced the aerial cable for some RG6 cable and installed my own plugs onto it, it's been perfect since