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Overarmed
Newbie
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Message 1 of 2

Poor/weak reception

Our TV is connected to the communal ariel (we live in a flat) and also connected to the internet (is a smart tv) and the youview box is obviously also internet connected.  However we are having problems with reception - picture pixelating and/or just blank screen.  My understanding is that the signal for the non Freeview channels (hd ones etc) comes through the internet and our hub is fine and internet speed is good; so why is our reception so poor?

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1 REPLY 1
Moderator
Moderator
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Message 2 of 2

Re: Poor/weak reception

Hi @Overarmed,

If you take a look at Channel problems on BT TV, you'll find a few suggestion on how to improve the reception.

Thanks

PaddyB

Community ModeratorPaddyB
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