Our TV is connected to the communal ariel (we live in a flat) and also connected to the internet (is a smart tv) and the youview box is obviously also internet connected. However we are having problems with reception - picture pixelating and/or just blank screen. My understanding is that the signal for the non Freeview channels (hd ones etc) comes through the internet and our hub is fine and internet speed is good; so why is our reception so poor?
Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’
Show your appreciation! Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You