Powerline adapters

[CrazyNutter]

Hello

i want to order Uview for my bedroom but my router is downstairs in the living room so i will be needing some  Powerline adapters, my question is do i need to buy these or will i get some with it? 

thank you

[Liam4503]

Hi

Just ordered and received my youview box. I requested the adapters when ordering and they were delivered with the box at no extra cost. 

Quick and easy to set up, Ethernet cables included. Works perfectly. 

[CrazyNutter]

cool thanks, i cant order til my broadand order is marked as completed tomorrow lol

[kryten22uk · Accepted solution]

Bear in mind that it happens in a round-about way rather than directly asking if you want adapters.  They simply ask if your box will be more than a certain distance from the router.  If you click Yes, then you'll get free adapters.  If you click No, then you wont.

[CrazyNutter]

im having problems ordering it now lol iv just tried and its saying my line is to slow yet a line test says im getting 16-17mbs?

[CrazyNutter]

just for anyone else with this probem i rang customer services about it and they say there is a fault on the systems and they are fixing it within the next 48 hours 🙂

[notoriousdbp]

If you ring sales you can often get a better deal. Also bear in mind that sometimes powerlines won't work from downstairs to upstairs as you can have separate circuits for each floor.

[FollowMeChaps]

Can you clarify please - does this mean the powerline adaptors must be on the same ring circuit or is being on a common consumer box sufficient?

[willc01]

yes the adapters must be on the same circuit/ fuse/MCB.  Occassionally they work but in most instances they dont.  I have had to run a seperate network cable from the bedroom to the router downstairs.

---Remember to mark as 'solved' and give stars when you like a post---

[FollowMeChaps]

Many thanks.