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Sumdumgi
Contributor
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Message 1 of 3

Programme Guide after cancelled subscription

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I’m cancelling my BT TV subscription as my Max HD contract runs out in December. I know the box will operate normally on Youview/Freeview channels but what channels are actually contained within the programme guide after my BT contract ends ?  Is it only the Freeview channels or are the ‘extra’ channels including Now TV still displayed ?

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Andy005
Recognised Expert
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Message 2 of 3

Re: Programme Guide after cancelled subscription

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Hi @Sumdumgi 

The EPG will still show all of the Now TV channels, the only channels that will be removed will be the channels specific to your Max HD package. So you won't see Eurosport for example because that's not available via Now TV but you would still see all channels listed that you can subscribe to, including BT Sport. 

stereohaven
Recognised Expert
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Message 3 of 3

Re: Programme Guide after cancelled subscription

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You can hide the channels you no longer have access to using the Hide/Unhide feature if you prefer:

YouView Support: Hide/Unhide Channels