cancel
Showing results for 
Search instead for 
Did you mean: 
johnsy1968
Newbie
6,278 Views
Message 1 of 5

Purple light

When I switch my box off, I get a purple light (blue & red at the same time) I'm not recording, just want to switch it off. In the morning I can only turn the box back on by unplugging the power, replugging & all is fine, but it's annoying...

0 Ratings
Reply
4 REPLIES 4
Distinguished Guru
Distinguished Guru
6,262 Views
Message 2 of 5

Re: Purple light

You don't say which Youview+ box you have - if it is the newer one then a purple power light signifies that the box is in Standby (low economy) mode.

0 Ratings
Reply
johnsy1968
Newbie
6,185 Views
Message 3 of 5

Re: Purple light

It says BT youview DTRT2100

 

The purple is the blue & red on simaltainously, when it's on it won't record & it won't switch on, I have to remove the power laed

0 Ratings
Reply
5,993 Views
Message 4 of 5

Re: Purple light

I am experiencing the same issue with the same box. Stuck on purple standby light and unable to turn back on except by switching off and on from the power switch at the rear.
0 Ratings
Reply
rarmitage124
Recognised Expert
5,963 Views
Message 5 of 5

Re: Purple light

@Pedrocollins

Have a look here and see if it helps
https://community.youview.com/youview/topics/bt-youview-box-causing-issues-with-sony-tv

If my post has been useful, please click on the Ratings star on the left-hand side of the post.

If I have answered your question correctly please let me know by clicking on ’Mark as Accepted Solution' Thanks
0 Ratings
Reply