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warsopr
Newbie
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Message 1 of 2

Quest TV channel on BT youview box.

My BT youview box cannot find the Quest Freeview channel although my television can find it. Why is that?

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scointer
Recognised Expert
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Message 2 of 2

Re: Quest TV channel on BT youview box.

There are a few reasons this can happen.

The most common is that the YouView box has picked up a different transmitter in the setup step. Secondly if the signal is very strong it can cause issues with the box picking up channels properly. Thirdly the YouView box needs to split the signal between two tuners and therefore needs a stronger signal than a TV with a single tuner.

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