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Aspiring Contributor
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Message 1 of 4

Re BT Software update 32-32-0 6-6-114 T4000

anyone havin difficulty updatin beyond 3-6-108 0513e3 as t4000 seems to fail at 73% progress of install or download

 

 

 
 

 

 

 

 

 

 

 

 

 

 
 

 

 

 

 

 

 

 

 
 
 

 

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Expert
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Message 2 of 4

Re: Re BT Software update 32-32-0 6-6-114 T4000

I had a problem on my T2100 when it failed on 73%.

I left it for about a week and then did a Software Reset (do search for your version instructions).

I did the one which kept the recordings, but I think I did do some rescheduling
(although this may happen automatically if you leave the box for some time).

It's worth trying if it doesn't work after some time.

Richard

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Distinguished Guru
Distinguished Guru
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Message 3 of 4

Re: Re BT Software update 32-32-0 6-6-114 T4000

Yes it would be worth doing a maintenance mode reset . I would be inclined to try the option 4 which is the internet  keep recordings option as that will look to pick up a fresh version of  latest available software for your box . Support pages often recommend the factory reset keeping recording option 2  but as you don’t have the latest software on your box that factory reset would restore initially to your existing version and then subsequently look to get updates later from the internet.

https://support.youview.com/youview-box/box-and-remote/using-maintenance-mode/

http://bt.custhelp.com/app/answers/detail/a_id/48051/~/how-do-i-reset-my-bt-tv-box%3F

 

 

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Expert
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Message 4 of 4

Re: Re BT Software update 32-32-0 6-6-114 T4000

My T4000 updated okay to 32.35.0.  I usually let my STB update itself but I pushed this one as soon as it came out because I think it had the fix for missing scheduled recordings.

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