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Whitecookies
Beginner
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Message 1 of 3

Re: Errors BTP-15000 and BTP-15990

Hi,
I experiencing the same problem - error code BTP-15990. It seems I have had problem after problem since setting up my account - no real acknowledgement from BT of issues or any response from my initial complaint I made over 2 weeks ago.
Help needed to resolve this please
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2 REPLIES 2
Distinguished Sage
Distinguished Sage
108 Views
Message 2 of 3

Re: Errors BTP-15000 and BTP-15990

I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 3

Re: Errors BTP-15000 and BTP-15990

Hi @Whitecookies Welcome to the forum and thanks for posting. Sorry that you are experiencing this error and that you have been unable to get it fixed when you reported it 2 weeks ago.

I've sent you a Private message explaining how you can contact the forum moderation team. check here
https://community.bt.com/t5/notes/privatenotespage

Cheers
John

Community ModeratorJohnC
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