Problem with an error code that's not listed by B.T. !!

[Jmsfields]

Hello, I’ve been experiencing the exact same problem as this original post. I lost interest in trying to solve this about 6 weeks ago after several attempts with BT. However, this post has given me renewed hope. Any help appreciated.

[NeilO]

@Jmsfields welcome to the community and thanks for posting, I'm sorry to see you're having problems with your BT TV service. We'll be happy to help you get this sorted, I've sent you a private message with details on how you can raise this with the moderation team.