cancel
Showing results for 
Search instead for 
Did you mean: 
Niko1
Contributor
824 Views
Message 21 of 33

Re: The Software Reset Problem

Go to solution
Any fixed date for 31.22.40? Should be in a couple of weeks time shouldn't it?
0 Ratings
Reply
BT TV Expert
BT TV Expert
781 Views
Message 22 of 33

Re: The Software Reset Problem

Go to solution

Update

 

The fix did not make it into 31.22.0 and is now target for 31.100.0, the date of this update is yet to be confirmed but as soon as it is I will re-post.

0 Ratings
Reply
Niko1
Contributor
726 Views
Message 23 of 33

Re: The Software Reset Problem

Go to solution
I've been living with this bug for a YEAR now, and the fix was promised in the recent update. Now we are back to square one with no confirmed release date? Come on..
0 Ratings
Reply
Highlighted
Niko1
Contributor
645 Views
Message 24 of 33

Re: The Software Reset Problem

Go to solution
Still waiting for an answer...
0 Ratings
Reply
BT TV Expert
BT TV Expert
610 Views
Message 25 of 33

Re: The Software Reset Problem

Go to solution

@Niko1,

I have sent you a private message.

0 Ratings
Reply
Coffeehair
Beginner
540 Views
Message 26 of 33

Re: The Software Reset Problem

Go to solution
Happened to me again this morning. 🤤
0 Ratings
Reply
chrissheppy69
Contributor
483 Views
Message 27 of 33

Re: The Software Reset Problem

Go to solution
Yep me too, 3x times in the last 2 weeks, I've been having problems for a year and currently on 31.28.0.
Can someone actually confirm when this will be fixed instead of burrying your heads in the sand and hoping we will go away ???
Please !!!!! No reply from by since beginning of July, come on guys, what the heck is going on, I pay £22 pm for this trash !!!
0 Ratings
Reply
BT TV Expert
BT TV Expert
475 Views
Message 28 of 33

Re: The Software Reset Problem

Go to solution

Hi All,

Yes there is a fix coming for the UHD box hopefully by the end of this month, the software version to look out for is 31.106.0

The version is currently in Alpha trial, we are just making sure it is safe to give to customers.

 

chrissheppy69
Contributor
471 Views
Message 29 of 33

Re: The Software Reset Problem

Go to solution
It takes a year ? FFS !
0 Ratings
Reply
Niko1
Contributor
459 Views
Message 30 of 33

Re: The Software Reset Problem

Go to solution
I'm starting to believe that there is no fix and we are being fobbed off. There is no way it should take this long to fix a pretty critical fault.
0 Ratings
Reply