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BT TV Expert
BT TV Expert
1,075 Views
Message 2 of 6

Re: Unable to access BT TV Player

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Hi marlenna16w,

 

I can't see any errors on the backend which are for the same situation as lothianman.

 

Please send me your account details in a private message and I'll take a look.

 

Steve

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5 REPLIES 5
marlenna16w
Beginner
1,088 Views
Message 1 of 6

Re: Unable to access BT TV Player

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Hi,

I've got exactly same problem, would you like to hepl me too, please?

thanks

 

Marlena

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marlenna16w
Beginner
1,051 Views
Message 3 of 6

Re: Unable to access BT TV Player

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did you get it?

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BT TV Expert
BT TV Expert
1,042 Views
Message 4 of 6

Re: Unable to access BT TV Player

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Yes thanks.

 

I can see the problem but need to pin down where the data incorrect in order to fix it. 🙂

 

I'll get the tech team to have a look this evening for you and come back.

 

Steve

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marlenna16w
Beginner
1,038 Views
Message 5 of 6

Re: Unable to access BT TV Player

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Thank you very much

 

Marlena

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marlenna16w
Beginner
568 Views
Message 6 of 6

Re: Unable to access BT TV Player

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BT TV is working now Smiley Happy thank you very much for your help

 

Best wishes,

 

Marlena

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