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Jennia
Beginner
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Message 11 of 13

Re: YouView - Players and BT Sport not working

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Hi Paddy thanks for calling earlier today. I have done a 'software reset' and a 'soft' box reset without deleting my recordings. This has appears to have fixed the issue. My BT player is now working as well as my BT sports channels. Looks like the Youview software update did a little bit more than just updating...

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Moderator
Moderator
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Message 12 of 13

Re: YouView - Players and BT Sport not working

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Thanks for letting us now it's all sorted @Jennia. Appreciate you taking time to do that. I'll pass your comments on to @PaddyB.

 

Cheers

 

David

Community ModeratorDaveM
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Dclark29385
Newbie
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Message 13 of 13

Re: YouView - Players and BT Sport not working

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Hi there, how do you do a  'software reset' and a 'soft' box reset? My box has not been the same since the upgrade and have the same issues. 

Thanks 

 

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