on 26-02-2021 20h37
Hi there - I have the
It will not record a programme unless I physically switch on the channel and press record.
If I'm watching a channel and scroll through the TV guide / press record on a channel I'm not watching nothing happens.
Any guidance gratefully recieved!!
Many thanks
John
Solved! Go to Solution.
on 26-02-2021 21h15
That sounds a bit like the universal fix, disconnect power, wait 30 seconds or so & reconnect.
on 27-02-2021 19h05
Hi Les - thanks for your reply.
Have just tried this but no joy I'm afraid 😥 any other suggestions would be welcome
Kind regards John
on 27-02-2021 20h54
Hi @JAK70
You are probably looking at peforming maintenance resets on your box.
Before that you could try retuning your box to see if that makes any difference
First a retune with the aeral removed -- that should leave you with no freeview channels and
then connect the aerial feed again and perform a second retune which should repoulate your guide with the available Freeview channels.
If you need to do resets then see
https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-
on 28-02-2021 13h15
Hi there - worked a treat!! - mank thanks!! 👍
Kind regards
