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John22
Contributor
1,720 Views
Message 1 of 7

Red light on box

Ok first of all i have a bt youview 2110 box andthe other morning i seen the box was on a red light in standby instead of the purple light and when turned tv on it said no signal so i reset the box everything fine after switch off on back of the box and plug out of socket.2 days later box switches on while red light in middle recording but no picture on telly just blank but when switched box off normal telly picture on but when switched box back on blank screen again so reset again plug out of socket back on fine again what is going on can anyone help thanks is box breaking down
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6 REPLIES 6
V_Meldrew
Expert
1,705 Views
Message 2 of 7

Re: Red light on box

Could be a hard drive fault on the box or an HDMI connection problem (assuming you're using HDMI)

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John22
Contributor
1,695 Views
Message 3 of 7

Re: Red light on box

Yes i am using hdmi so if it is the hard drive at fault i take it that you cant do anyrhing about it
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V_Meldrew
Expert
1,689 Views
Message 4 of 7

Re: Red light on box

I believe that BT will replace the box FOC If you're still in contract and the hdd dies, they did mine.
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John22
Contributor
1,687 Views
Message 5 of 7

Re: Red light on box

Thats the problem im not on contract i just bought it out right 3 years ago from currys for 130 i think
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V_Meldrew
Expert
1,677 Views
Message 6 of 7

Re: Red light on box

That might make a difference, perhaps one of the mods can advise
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John22
Contributor
1,672 Views
Message 7 of 7

Re: Red light on box

O well if it does pack up and die i will go and get an uptodate one i think
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