This has now happened 4 times in the last 3-4 weeks . I have made mention of this on the thread regarding loss of some HD channels but I think this merits its own thread as it is acting in a different way .
First & second occasions I put down to freak atmospheric conditions
1) Christmas week . Not possible to view any terrestrial channels even though all appeared in the guide . Did a rescan & normal operation resulted .
2) Approx. 1 week later , No terrestrial channels viewable . Did a restart of the STB . ( Press & hold On button for approx. 8 seconds .
3 ) One week ago . Same & STB box restart restores operation .
4 ) Today . Same symptoms , same fix .
I have seen last Tuesday a recurrence of the ' usual ' HD channel loss , the day after Freeview updates recommenced .
Should I be reporting this by telephone & having a discussion with a service agent or is something else more appropriate .