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Newbie
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Message 1 of 2

Remote has a mind of its own !

My remote seems to move about on screen and won't stay on selected menu - batteries good. Also keeping getting messages telling me to upgrade to Sky Cimema and Horror. Don't want to do that but pressing OK etc has no effect. Anyone have an idea what is going on - are we being given the hard sell ? Tried switching off and on - no effect.

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Moderator
Moderator
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Message 2 of 2

Re: Remote has a mind of its own !

Hi @BBander welcome to the community and thanks for posting, I'm sorry to see you're experiencing issues with your BT TV remote. Can you try the remote control checks that are shown on this link?

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