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Carlab69
Beginner
408 Views
Message 1 of 4

Remote or box freeze

Hi.

Not had my dtrt2100 box for long.

I find I can use it all day fine. I will then leave it for a few hours or overnight only to find the box, tv etc will switch on with the remote but it will not turn over or search channels.

I'm getting sick of resetting the box at least once a day. 

Any ideas before I spend hrs on hold on the phone?

Thanks

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3 REPLIES 3
zulu17
Distinguished Guru
Distinguished Guru
403 Views
Message 2 of 4

Re: Remote or box freeze

when the remote appears inactive  does the dtr2100 respond to the buttons on the top of the box itself ?

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Carlab69
Beginner
401 Views
Message 3 of 4

Re: Remote or box freeze

Yes. And I can turn box and tv on and off. Just won't turn over 

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NeilO
Moderator
Moderator
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Message 4 of 4

Re: Remote or box freeze

@Carlab69 does it turn over ok when using the buttons on the top of the box? If you can use all the buttons on the box without an issue its likely the remote.

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