Solved! Go to Solution.
Do you still have your Youview user guide as normally that would have the instructions for the remote that was provided at the time , there have been a few different ones used.
How do I control the tv volume with my remote? The walk through on the help page to connect BT TV remotes to tv’s is talking about some different remote to the one I have... the walkthrough says to press the TV and TV AV buttons together... my remote doesn’t have these buttons. Where those buttons are supposed to be on my by vision remote there are TEXT and HELP buttons instead, using them doesn’t work.
Ive searched you tube and can’t find anything.
What model YouView do you have?
This link to the user guide for BT Vision Box may help
item code 050590 refers to an old BT Vision Box (Black)