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PaulinePeake
Beginner
935 Views
Message 1 of 5

Retuning TV - Error Code 302

I am getting error code: YVM302 on my TV. I have been told that in order to fix it I need to re-tune my box and the procedure is: Click Home.

Goto Settings

Goto TV Channels

Click Re-tune TV.

 

I have pressed home and the following options appear: Guide. Apps. MyTV. BTPlayer. TV Shows. Films.

Does anyone know where the settings option is?

 

Many thanks,

Pauline

 

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4 REPLIES 4
zulu17
Distinguished Guru
Distinguished Guru
932 Views
Message 2 of 5

Re: Retuning TV - Error Code 302

Settings is the cog symbol at the top on that screen next to the help ? and time.

 

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PaulinePeake
Beginner
928 Views
Message 3 of 5

Re: Retuning TV - Error Code 302

Is that the screen which comes up, when I press BT Player?

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NeilO
Moderator
Moderator
910 Views
Message 4 of 5

Re: Retuning TV - Error Code 302

Hi @PaulinePeake it's the blue button which is below the BT Player button on the remote.  

  1. Press the blue Home (or YouView) button on your remote control
  2. Go to Settings > Signal & Connection
  3. Choose TV Channels, then Retune Channels. The new channels should now appear
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TimCurtis
Guru
903 Views
Message 5 of 5

Re: Retuning TV - Error Code 302

@PaulinePeake 

Note that with the lataest update that settings is now the cog at the top right of the screen and once you've got the line of Guide, My Tv etc showing you need to press the up arrow at the centre of the remote to access settings.

Another one of these changes that they never tell you about and totally confuse the user base.👎

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