Return Label

[KirstyUK]

I need to return my old TV Box from BT. For 2 and a half months I've been trying to get a return label sent by BT. As yet I have not received one. I have until the 22nd November to return the old box otherwise BT will add £115 to my bill.

Like I have said, I have called BT maybe 5 -7 times regarding the label not being received and they order a new one but I never receive it.

Please can a mod/admin see to this so that I can return my equipment?

[JohnC2]

Hi @KirstyUK, welcome to the forum, and sorry you have not received the packaging to return your equipment. 

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to arrange this for you.

cheers

John