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My old T4000 failed and has now been replaced. I am waiting to return old unit but am still waiting for returns bag. How do I get one.
Thanks @Anonymous I followed the link to this page before and it refers to a return bag which I don't have. Literature I have says it should have been with me in 3 - 5 days but that was back on 9 December when I received replacement box so must have gone astray. I think I need a replacement.
Did you see this bit?
"Arrange a Parcel Force courier to collect it (you don’t need to print a postage label)."
It links to a ParcelForce bespoke collection webpage (ParcelForce pick it up from your address)
Admittedly it's not clear but I get the impression that you can wrap it in anything you like.
The other option would be to ring 0800 800 150 and ask for a returns bag
Thanks @Anonymous think I'll have to try one of those options or try an EE shop in the New Year. Thanks very by our help and suggestions.
In your original thread
post 6 the mods advise you to post back on that thread if you hadn't rereived the returns bag after a further week to post back (in that thread).