Rewinding a live program after watching a recording

[GT037]

After we finished watching watching one of our recorded programs on our BT box we wanted to rewind the live TV program that was on ITV. But we couldn't,  is that normal? Or is it something we need to change on the box.

[zulu17 · Accepted solution]

HI @GT037  unfortunately you would not be able to rewind the current live TV channel further than the point that you switched to watch it. So in your example you started viewing ITV after you ended watching recordings and returned to live TV.  With BBC channels  only you can normal  watch the current program from the start  in IPlayer by pressing and holding the OK remote button.

[gomezz]

Rule of thumb is if you want to watch something then record it (BBC iPlayer availability excepting).

[Hentaylor]

I has this problem and phone bt and they told me to return the channels, which I did and it worked for me