i’m looking for some help and advice. Our second YouView box has stopped working with the internet all of a sudden.
It is connected to our Homehub 6 through BT mini connector plugs.
For the past 19 months it has been working fine. On Thursday 6th or Friday 7th it stopped working.
i have tried everything to fix it. BT have been contacting me to take the new whole home Wi-fi solution with discs. However I have opted not to take this as there is no uplift in speed and everything was working fine.
Please can anyone help or advise
Solved! Go to Solution.
The obvious things that I can think of to try would be :-
. Re-pair the mini connectors
. Connect to Homehub directly with ethernet cable
. Perform a Maintenance Mode reset (obviously keeping recordings)
So have you tried of all these?
Thanks the reset of the plugs and box worked