cancel
Showing results for 
Search instead for 
Did you mean: 
DavidCo
Expert
429 Views
Message 1 of 4

Settings missing on YouView+ box

Go to solution

When I go to Settings> I do not see Information & Reset>Device Information

There are a lot of squares with various descriptions but not that one.

I think I may have an update issue?

 

0 Ratings
Reply
3 REPLIES 3
BT TV Expert
BT TV Expert
404 Views
Message 2 of 4

Re: Settings missing on YouView+ box

Go to solution

 

The last category heading is "Information & Reset" and the first box is labled "Device Information" 

 

Steve

BT TV expertSteveM
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.
0 Ratings
Reply
DavidCo
Expert
390 Views
Message 3 of 4

Re: Settings missing on YouView+ box

Go to solution

Sorry, you are correct.

I still don't have itSmiley Sad

 

0 Ratings
Reply
DavidCo
Expert
373 Views
Message 4 of 4

Re: Settings missing on YouView+ box

Go to solution

Sorry, I have now found it!

I went to take a photo and noticed a little horizontal line at the bottom of the screen, kept hitting the 'down arrow' and there it was.

My actual issue was that when we had recorded something and it was repeated it recorded it again. We have not worked out how to stop this.

 

0 Ratings
Reply