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Jasco
Contributor
296 Views
Message 1 of 3

Sky Sports None Event :/

I added Sky Sports Main Event HD to my subscription on 9th Feb but it wasn't activated until the 13th, so I missed the footy game I wanted to see. Not a great start. I only wanted a month of Sky Sports so I cancelled the subcription the other day expecting to get the rest of the month (T&C say there's a one month minimum term) but I've just gone to watch another game and it's already been cancelled!  Phoned BT and eventually got put through tech support who's only suggestion was to order it again as it's not on my account but I won't know if I've been charged for the full month until my next bill.  I'm not happy. Should have gone with NOW TV!

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Hunter2660
Recognised Expert
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Message 2 of 3

Re: Sky Sports None Event :/

BT seem to do this, why????? All TV providers usually stop the service at the end of "your month", BT stop as soon as you phone to cancel. OK you do get a part refund, but that's beside the point. The whole point of cancelling in advance is so you don't go into the "next month" by mistake.

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Jasco
Contributor
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Message 3 of 3

Re: Sky Sports None Event :/

Exactly, it's ridiculous. When exactly are you supposed to cancel to get a full month? 4 days in advance? 2 days?
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