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gives advice on various maintenance mode resets -
the option 4 internet recovery keeping recordings is probably worth trying.
My Youview+ remote has worked intermittently from day 1, and it's been months now. I've tried all the resets and other "fixes" to no avail until tonight. I read that it might be caused by screen radiation from my TV, so I put some masking tape over the IR receiver on the Youview box. Problem fixed. Can't believe it.
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The remotes ir sensor is on the front of the box on the right side as you look at it. You can see its exact position if you shine a torch on that side of the box. Simply cut a small piece of paper or similar (some people have used a small piece of dark coloured garden netting) and stick it over the sensor. That did the trick for me when I had problems at a time when I had a plasma tv which was interfering with the Youview box remote signal.