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gives advice on various maintenance mode resets -
the option 4 internet recovery keeping recordings is probably worth trying.
My Youview+ remote has worked intermittently from day 1, and it's been months now. I've tried all the resets and other "fixes" to no avail until tonight. I read that it might be caused by screen radiation from my TV, so I put some masking tape over the IR receiver on the Youview box. Problem fixed. Can't believe it.
The remotes ir sensor is on the front of the box on the right side as you look at it. You can see its exact position if you shine a torch on that side of the box. Simply cut a small piece of paper or similar (some people have used a small piece of dark coloured garden netting) and stick it over the sensor. That did the trick for me when I had problems at a time when I had a plasma tv which was interfering with the Youview box remote signal.