Slow to react

[Flossy744]

For the last couple of weeks, when pressing the remote control it’s taking a few seconds to react.

usually when going to something we have taped or any of the I player /ITV/channel 4/ and such like.

same when deleting a watched program.

Any  ideas as to why this is happening.

[DavidM · Accepted solution]

Hi @Flossy744 and welcome back.

Sorry you're getting a delay when using the remote. I've had this problem myself. The remote was slow and unresponsive at times. I found changing the batteries helped. Can you try that and let me know if it makes any difference.

Cheers

David

[Flossy744]

Thank you, today my hubby switched it off and then back on again, at reboot it said there was an update, we did the update and I have also just this minute put new batteries in, so we will see how things go from now.

thanks again.