Hi can anyone advise if a solution has been found for my problem, every few minutes we lose the sound for a couple of seconds, sometimes we lose the picture as well. This started after the last software update, thank you. Happens on all channels.
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Have rebooted and retunedagain, so far no problem today. Will try the pause if it happens again. Thanks Gomezz.
Problem back again today, black screen and loss of sound, recorded a couple of programmes tonight and they were the same, getting really fed up of this. Can any mod help at all?
Hi, i have also had the same problem since the latest update.
I have tried a new cable but it keeps on happening, a blank screen and no sound and the TV says no signal, switching to the TV tuner then back to the BT uhd box solves it until it goes again.
Still happening, could not watch the football at the weekend as it was just dropping out and very pixelated, think I will just give up and cancel TV.