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matkeir1408
Beginner
381 Views
Message 41 of 63

Re: Sound echo issue on AMC Channel

I might be cancelling my BT Sport Subscription soon then.  I only watch Fear the Walking Dead on AMC and the odd UFC ,but as the UFC rights aren't currently being renewed when they expire in December its not worth the monthly fee. I did have it free when I signed back up to BT Broadband and its now started being chargeable.

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BT TV Expert
BT TV Expert
366 Views
Message 42 of 63

Re: Sound echo issue on AMC Channel

Hi all,

Sorry to hear you are having issues with the sound on AMC HD channel again. We are investigating and I will update shortly. Thank you,

Community ModeratorGemma
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I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.
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matkeir1408
Beginner
357 Views
Message 43 of 63

Re: Sound echo issue on AMC Channel

Great thanks, I have been on your live chat who speculated there may be an issue that would be being looked at by engineers? And to bear with whilst its been investigated.

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kinetic747
Contributor
351 Views
Message 44 of 63

Re: Sound echo issue on AMC Channel

That's all very well and good but this is a recurring issue so I'd like to see an explanation of the cause.
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BT TV Expert
BT TV Expert
331 Views
Message 45 of 63

Re: Sound echo issue on AMC Channel

Hi All,

The sound should be okay now. Please let me know if there are any further problems.

There are further investigations happening to see if it is the same root cause as before and prevent future problems.

Thank you.

Community ModeratorGemma
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Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
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Kudos”
I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.
matkeir1408
Beginner
317 Views
Message 46 of 63

Re: Sound echo issue on AMC Channel

It’s fine on the current show. Will check again though as it’s been during breaking bad and FEar the walking dead previously.
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Miles1
Newbie
279 Views
Message 47 of 63

Re: Sound echo issue on AMC Channel

I've got a problem with BT Sport / ESPN. The audio sounds like they're in a broom cupboard. Funnily the audio in the the adverts are perfect.
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ozsat
Expert
185 Views
Message 48 of 63

Re: Sound echo issue on AMC Channel

@SeanD @Gemma_P  this issue has returned on AMC HD on Sky!

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using Superfast Fibre 1 Unlimited with BT Max TV package (inc. UHD).
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Highlighted
kinetic747
Contributor
181 Views
Message 49 of 63

Re: Sound echo issue on AMC Channel

Same here, it's annoying how it keeps recurring.

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Stew37
Aspiring Contributor
178 Views
Message 50 of 63

Re: Sound echo issue on AMC Channel

Hi Gemma,

 

The sound issue has returned again. Please could this be looked into and escalated as priority as it's been recurring over the years and needs properly resolving. 

 

Many thanks

Stew