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zulu17
Distinguished Guru
Distinguished Guru
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Message 1 of 4

Sound issue channels 440 441

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currently I have distorted sound for the Liverpool v Aston Villa game on both SSME and SSPL HD channels 440 and 441.

Sound is fine on SD variants and on the  channels via  mobile Now Tv App.

Issue started immediately after the 2 minutes silence tribute.

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Lisa123456
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Message 2 of 4

Re: Sound issue channels 440 441

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Having exactly the same issue here too.

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Hooba
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Message 3 of 4

Re: Sound issue channels 440 441

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I think I heard them say before 2 min silence that they were having audio issues (at Sky's end).  I switched to SD too - had forgotten just how bad an SD feed is.

Anyway - its just been sorted. Audi is fine on HD channels now.

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zulu17
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Message 4 of 4

Re: Sound issue channels 440 441

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The audio was fine upto the start of the two minute silence. I suspect they turned the audio off for the two minute silence and at the end of the silence the issue immediately occurred. ONly the BT TV 440 and 441 channels appear to have problems, it was cured at 21minutes 13 seconds into the match. no on screen or commentary acknowledgements of any issues so no indication that it was a general sky issue so issue seems to be the specific with Sky Bt Tv feed. those relying upon recording will be disappointed so expect further complaints when they start to watch their recordings of the match ,.... and I suspect a lot of wasted effort in customers checking , restarting  their connections boxes etc.

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