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Aspiring Expert
965 Views
Message 1 of 15

T1000 box updates

Hi,

I'm still using one of the original T1000 Youview boxes and it will not accept any software updates, I'm still on 27.5 update.

The only update I'm interested in is the ability to delete unwanted channels.

Am I going to have to live with this till I replace the box?

Thanks

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14 REPLIES 14
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BT TV Expert
946 Views
Message 2 of 15

Re: T1000 box updates

Hi @jbancroft1

Sorry to hear you are having problems. If you send me your telephone number or account number via PM then I'll take a look for you, thanks.

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Aspiring Expert
910 Views
Message 3 of 15

Re: T1000 box updates

Gemma, how do I send you a PM?

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Aspiring Expert
877 Views
Message 4 of 15

Re: T1000 box updates

I too have that box, and 27.5.0 is the latest software.

http://support.youview.com/youview-box/software-updates/

This really easily found  thread says there will be an update to the software on our box, covering exactly that issue of being able to hide channels . http://community.bt.com/t5/youview-from-bt/future-box-update/td-p/1813462

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To err is human, but to really mess it up requires a computer
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Aspiring Expert
876 Views
Message 5 of 15

Re: T1000 box updates

@jbancroft1

You should have updated to the 'hide channels' update long before now.

Do you have your box permanently connected to the internet?

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Aspiring Expert
876 Views
Message 6 of 15

Re: T1000 box updates

X
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To err is human, but to really mess it up requires a computer
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Aspiring Expert
862 Views
Message 7 of 15

Re: T1000 box updates


@Fellwalkerwrote:
X

Sorry? What?

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Aspiring Expert
841 Views
Message 8 of 15

Re: T1000 box updates

Tried to make a comment, realised it had already been posted. Couldn't find any way to delete the duplicate so just deleted the content. It refused to let me save that so I had to type something!
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To err is human, but to really mess it up requires a computer
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Recognised Expert
801 Views
Message 9 of 15

Re: T1000 box updates

There are later versions of the firmware for trial boxes but BT seem very reluctant to release any. I think that they think the T1000 box can't cope, performance wise.

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Aspiring Expert
739 Views
Message 10 of 15

Re: T1000 box updates


@TimCurtiswrote:

There are later versions of the firmware for trial boxes but BT seem very reluctant to release any. I think that they think the T1000 box can't cope, performance wise.


Your opinion is pure speculation. T1000's are going to get/have got the hide channels feature. Beyond that, nothing.

Its amazing they still support 5 year old boxes.

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