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stevew09
Contributor
595 Views
Message 1 of 10

TV Essentials Extra - Contracts, contracts and more contracts..

I have the 18 month free TV essential deal that I got back in Feb this year when I upgraded from ADSL to infinity.

 

Great, I get a £5 discount per month until August 2014.  Now TV Essentials Extra is available for Youview I though I'd quite like to see the extra 18 channels, assuming I could add the extra channels and pay BT an extra £2 per month for the next 12 months until my 18 month deal expired.

 

However after ringing BT I find out I need to take out a new contract, they no longer do free TV Essentials so I will have to pay £7 a month for TV which I am not prepared to pay.

 

I don't really get this as I got BT Sport without having to sign up for a new contract so why should I have to sign up to a new contarct to get the extra 18 channels for a year??

 

Baffling.....

 

 

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9 REPLIES 9
Distinguished Guru
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Message 2 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

Because special offer are special offers and you want to leave it. Simple really, they all do it.



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stevew09
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Message 3 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

My point is why can I get sport without have to sign up to a new contract but I need to sign a contract to get the extra channels?
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Distinguished Guru
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Message 4 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

Because Sport is free to Cstomers. Extra channels are not


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stevew09
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Message 5 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

But why do I have to lose my existing deal , which has over 12 months left on it? I was willing to pay BT the extra money to get the channels. Effectively bt are asking me to pay £7 a month for 18 channels... I can get all the other channels from my freeview hd TV and recorder. Oh well, my youview box will remain only used for Iplayer, shame.
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stevew09
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Message 6 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

I think I am trying to say is that I have a contract so I was baffled as to why I can't just pay the extra between Essentials and Essentials Extra for the remainder of my existing contract, which is 12 months?

 

I guess nobody can answer that really, just a bit frustraighting as I thought I was the sort of person BT are aiming their TV serivce at.  I have alsready have a Freeview HD TV and Freeview HD recorder / Blu-Ray recorder and do not want to pay the high prices Sky charge for TV.

 

Never mind, I'll stop wondering why now.

 

 

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martdy
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Message 7 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

I'm in the same boat.Signed up for Infinity and Youview in March with the free TV essentials. Happy with the set up and to have the sport now added is a bonus but wouldnt necessarily pay for it.

I would however pay £2 for the extra channels but definately not £7.

As BT Youview develops I hope different options will become available on a month by month basis rather than a new contract for every change of channel package.

At least we get the Sport HD channels thrown in . Don't tell anyone though - they might take them away and want another £5 a month!

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stevew09
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Message 8 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

Indeed, because I have all the other channels (apart from BT sport) free through Freeview, BT want to charge me £7 or so a month to get only 18 channels.

 

Hopefully it will change in the future as you say.

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colts
Aspiring Contributor
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Message 9 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

Hi stevew09

I think you are confused over the 18 channels. They are called Extra for a reason as they are not available on Freeview. So £5 gets you BT Vision with a YouView or BT Vision box and £2 gets the 18 extra channels like Discovery and National Geographic.
HTH.

colts
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stevew09
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Message 10 of 10

Re: TV Essentials Extra - Contracts, contracts and more contracts..

Sorry I did not word my last post very well.  What I meant is that I get all the channles that you get with TV Essential free through Freeview.

 

So as far as I see it, I would be paying £7 or so a month to just get the extra 18 TV channels on YouView.

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