I am having trouble with The Killing Series 1 episodes 4. The episode freezes at about 17+ mins. I have tried to run it on a few occassions in the 24 hour rental period (which is now over) but it freezes every time and refuses to let me 'skip' on. I don't fancy re-renting this episode or any other for that matter to I have any confidence in success.
Anybody any idea where I go from here?
Thanks for letting us know. I'll report this now and get it sorted out.
A couple of quick questions:
1. how will I know if the problem is resolved or otherwise?
2. how do I follow it up if required?
Your help is much appreciated.
I've merged these two threads as they are being looked into as part of the same investigation. They were being worked on yesterday but I'm afraid I don't have a fix time yet. If I hear anything today I'll post back here.