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Aspiring Contributor
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Message 1 of 3

UHD Box keeps going into Maintenance Mode

Any reason why box on booting up goes straight to blue screen mainteance mode?

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Moderator
Moderator
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Message 2 of 3

Re: UHD Box keeps going into Maintenance Mode

@Archie1971 That shouldn't be happening, I'd recommend you report the issue to the BT TV helpdesk for further investigation. 

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BT TV Expert
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Message 3 of 3

Re: UHD Box keeps going into Maintenance Mode

@Archie1971 Heya,

 

I am a BT employee and will investigate your issue. Are you able to PM me your telephone number so I can investigate further.

Sounds like a hardware failure on the set top box.  

Look forward to hearing from you.