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Tedcart
Beginner
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Message 1 of 6

UHD box only displays 1080p Samsung TV

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Hi,

My UHD box, when set to either UHD 8bit or 10 bit output, displays as 1080p on TV.

TV is Samsung 49KS8000. Have tried all HDMI inputs and turned UHD HDMI color on and off but nothing changes.

SkyQ box on same input displays as 3840x2160

Thanks in anticipation of your help.

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5 REPLIES 5
Tedcart
Beginner
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Message 2 of 6

Re: UHD box only displays 1080p Samsung TV

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Hi

 

Can anyone help me on this?

 

Thanks

 

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Moderator
Moderator
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Message 3 of 6

Re: UHD box only displays 1080p Samsung TV

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Hi @Tedcart and thanks for posting.

 

What channels are you testing this on? 433 is BT Sport UHD. Can you take a look at BT Ultra HD and let me know if that helps.

 

Cheers

 

David

Community ModeratorDaveM
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Danffk
Aspiring Contributor
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Message 4 of 6

Re: UHD box only displays 1080p Samsung TV

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Hi, I have a UHD box and Samsung 49KS7000 and mine always displays at 3840x2160. Can't see it being much different to the KS8000.
For the TV make sure UHD HDMI COLOUR is set on for the HDMI plugged into the Youview box. For the Youview box make sure it's set to HDMI Display Setting - UHD, 50fps, 10bit.

If that still don't work, I'm not sure?

Good luck
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Tedcart
Beginner
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Message 5 of 6

Re: UHD box only displays 1080p Samsung TV

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Thanks to you both for helping, I found the solution to be set TV for UHD HDMI COLOUR, then unplug HDMI cable and reboot TV.

It now displays in 3840x2160

 

Many thanks

 

Ted

 

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mrapriliafalco
Contributor
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Message 6 of 6

Re: UHD box only displays 1080p Samsung TV

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no idea How,but my BTTV is in HDMI 2 and wont allow you to turn UHD colour on,only Hdmi one works,but still get the UHD settings 
Bizarre eh 
Ive got sky Q in Hdmi one 

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