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TheRealBudski
Aspiring Expert
292 Views
Message 1 of 4

Ultimate Freezing

Had a few occasions where my Ultimate Box locks up when I pause live tv.  Last 2 times were on ITV, but occurring on BBC1 as well.

The only common factor is that it happens when I am recording the same program I am watching and I pause the live stream for 30 or so seconds    

Anyone else seeing this?

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3 REPLIES 3
RobbieMac
Moderator
Moderator
224 Views
Message 2 of 4

Re: Ultimate Freezing

Hi @TheRealBudski 

Thanks for your post.  Sorry for the delay getting back to you and for the problems you're having with your BT TV box.

Have you spoken with anyone since you posted this?  If you're still having problems reply back as we can give you a hand from here if needs be.

Cheers,

Robbie

TheRealBudski
Aspiring Expert
175 Views
Message 3 of 4

Re: Ultimate Freezing

Thanks @RobbieMac. I haven’t talked to anyone yet. It hasn’t happened since but I haven’t had the same scenario occurring. I’ll try and test this weekend
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NeilO
Moderator
Moderator
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Message 4 of 4

Re: Ultimate Freezing

Thanks @TheRealBudski post back and let us know if you can replicate the problem. We'll be happy to raise this for investigation if it happens again.

Cheers

Neil