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Friendy02
Newbie
112 Views
Message 1 of 2

Unable to record

Whenever I try and record any programme it comes up with error ‘this programme can’t be recorded. Please try again later’ this isn’t the first time it’s happened, got a new box sent out and now 2-3 months later the same thing has happened again 

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Distinguished Guru
Distinguished Guru
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Message 2 of 2

Re: Unable to record

Well assuming you can watch the channels live , and are maintaining aerial and internet connection to the Youview box then I would suggest when not recording that you try a soft reset of the Youview box by pressing the power button for 8 seconds to see if that clears the problem upon restarting.

A maintenance mode reset  2 or 4  would be the next step.

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