cancel
Showing results for 
Search instead for 
Did you mean: 
sola_bristol
Beginner
201 Views
Message 1 of 5

Volume level of recordable TV Box

Go to solution

I have just had a replacement (non 4K) recordable TV box  and the volume level seems very low.  The TV is a new 4K Samsung and the acceptable listening level for normal TV is about 25/100 whereas for the new box its more like 60/100.  This difference wasn't noticed with the replaced box.  Is it likely there's a fault with the new box?

0 Ratings
Reply
4 REPLIES 4
Distinguished Guru
Distinguished Guru
189 Views
Message 2 of 5

Re: Volume level of recordable TV Box

Go to solution

Hi      @sola_bristol 

if you have linked you5 Youview box to your TV   Then possibly your default YOuview box volume is  too low  typically they used to be set initially  to about 80%. you could increase that to up to 100% by holding down the AD button on the Youview remote (bottom left of the numeric section) & using the volume control  on the Youview remote to up the volume % to 100. 

0 Ratings
Reply
Moderator
Moderator
168 Views
Message 3 of 5

Re: Volume level of recordable TV Box

Go to solution

@sola_bristol If you turn up the volume to the maximum using your YouView remote but it's still low, it's probably because it was set low on your TV box when you paired your remote with your TV.

Here's how to fix it and sync your TV and TV box volume:

  1. Use your YouView remote to set the volume to half way between low and high
  2. Use your TV remote to do the same
  3. Now re-pair your YouView remote with your TV >
0 Ratings
Reply
sola_bristol
Beginner
151 Views
Message 4 of 5

Re: Volume level of recordable TV Box

Go to solution
Thanks a lot to both suggestions and volume now as it should be
0 Ratings
Reply
Moderator
Moderator
148 Views
Message 5 of 5

Re: Volume level of recordable TV Box

Go to solution

@sola_bristol Great, I'm glad that worked 😀 

0 Ratings
Reply