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technophobe70
Beginner
1,023 Views
Message 1 of 7

What is BT TV Unlimited

Having recently upgraded my bt package I find that it comes with 'BT TV unlimited'.

 

I'd be greatfull if someone would explain what this entitles me to.

 

I've looked at all the channels on the YouView box (307 upwards) and all of them, including BT sport, invite me to apply for these channels at extra cost.

 

What am I doing wrong?

 

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6 REPLIES 6
ruth554422
Expert
1,019 Views
Message 2 of 7

Re: What is BT TV Unlimited

BT TV no longer exists. In order to get BTtv you need to subscribe to a package as advertised on the website
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ruth554422
Expert
1,015 Views
Message 3 of 7

Re: What is BT TV Unlimited

That should say BTtv unlimited no longer exists. Auto correct changed it
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technophobe70
Beginner
1,008 Views
Message 4 of 7

Re: What is BT TV Unlimited

thanks for the info Ruth...

 

I look at my bill and it says:

 

"BT TV Unlimited

2 Sep - 1 Oct 16

This is the cost of your TV at £14.00 a month"

I've been going around in a loop trying to find some means of contacting a real person to discuss what I get for the money!

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4KMarty
Aspiring Expert
1,005 Views
Message 5 of 7

Re: What is BT TV Unlimited

What did you order? What does the order confirmation email say you were getting? When did your YouView box arrive? What broadband package do you have? 

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Distinguished Guru
Distinguished Guru
985 Views
Message 6 of 7

Re: What is BT TV Unlimited

If I recall correctly BT TV Unlimited was a package that containted various on-demand bolt ons.  It has I  believe been a legacy (ie no longer sold) for the last 2 to 3 years.

 

I think it used to include Films&TV , Music and Kids ondemand viewing packs.

 

I would not expect it to include any extra TV channels nor for it to allow you to order them (you would need to change package)

 

As it is a BT TV package you can posasibly order BT Sport and AMC.

 

So if you are really on BT TV Unlimited have you had a BT TV package for several years  ?

 

I notice yoy said you recently upgraded -- what did you upgrade from and what did you expect to upgrade to ?

 

 

 

 

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ruth554422
Expert
976 Views
Message 7 of 7

Re: What is BT TV Unlimited

If you have a youview box ask for entertainment max costs £16 but has all the entertainment channels with amc and BT sports and many channels are in high definition. Your other choice would be BT starter with amc and BT sports which would be free providing you renew your TV contract everytime it expires. At least it will get you off the legacy package they don't even sell anymore.
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