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Bettles
Beginner
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Message 1 of 2

Whole Home is hopeless

I can not connect to my Whole Home. I can find the router but get “No Internet Connection”.

I can connect to the router which is feeding it though.

It used to work but for the last few weeks.... is it related to the firmware update?
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1 REPLY 1
JohnC2
Moderator
Moderator
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Message 2 of 2

Re: Whole Home is hopeless

Hi @Bettles Sorry you are having a problem with your Whole Home Wifi connection.

Please contact the product helpdesk and they will be able to help you. They can be contacted on the phone: 0808 100 6116 Mon to Fri 9.00am to 5.30pm and Sat 9.00am to 2.00pm or by email: btconnectedhome@bt.com 

Cheers
John

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