Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
How to check Powerline Adapters or BT Mini Connectors are working: When your Powerline Adapters are connected to your BT TV box the Ethernet light should light up. When you're using the service the Ethernet light will flash. You may notice that the Status or Data Light on one or both Powerline Adapters changes to red or orange. This isn't something to worry about if your BT TV service is working OK.
Do you have any issues with your connection or is everything working ok?