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Moderator
Moderator
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Message 11 of 16

Re: Wi-fi Connected Youview ever?

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Hi @sja681 Sorry you were not able to get the mini connector kit ordered when you contacted us.

 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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sja681
Contributor
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Message 12 of 16

Re: Wi-fi Connected Youview ever?

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Thanks @JohnC2, have contacted you by clicking on your user name and selecting contact the mods.
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malcg
Aspiring Contributor
582 Views
Message 13 of 16

Re: Wi-fi Connected Youview ever?

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Hi just to update you all.

 

i received the Mini Connectors today and set them up, also ensuring Flex 600s we’re disconnected.

 

i have had the TV playing BT Sport 1 HD for 3 hours now without an IPC message. I wasn’t actually watching it so I don’t know if there were any blank spot or breakup but all appears to have improved.

 

I will monitor for the next couple of days and update all.

 

It does appear these new Powerline adapters do resolve my issue but watch this space,

 

Regards

Malcolm

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sja681
Contributor
474 Views
Message 14 of 16

Re: Wi-fi Connected Youview ever?

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Thanks Mods,
After the snow, Parcelforce delivered the mini connectors which are installed and working. No more "we cannot detect your broadband connection / broadband connection restored" !!
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malcg
Aspiring Contributor
460 Views
Message 15 of 16

Re: Wi-fi Connected Youview ever?

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Just a quick update.

I got a second pair of adapters so I could replace my Flex 600 adapter and now all is working well.

 

So far no issues at all and my speed is slowly going back up after it dropped with the old powerline adapters.

No issue now with BTTV.

Regards

Malcolm

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skind56
Beginner
404 Views
Message 16 of 16

Re: Wi-fi Connected Youview ever?

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Hi

Would I be able to order a set of Mini powerline adaptors to improve the Youview performance when using BT Sport?

Thanks
Steve
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