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tomd1351
Beginner
323 Views
Message 1 of 4

YVM 302

Hi, 

Ive recently been getting this error - the box was working perfectly for around 6 months a has now just decided to stop. Multiple resets and retunes later still absolutely no luck 😢 happens on most mainstream channels like ITV, Channel 4 & Channel 5

Ariel tunes perfectly directly into tv with 0 issues!

 

Help!!!

 

Tom

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3 REPLIES 3
Carlusha
Recognised Expert
315 Views
Message 2 of 4

Re: YVM 302

There's a few suggestions on the web (including BT's Robbie's post of 2018):

https://community.bt.com/t5/YouView-from-BT/YVM302 

and

https://support.youview.com/youview-box/error-messages/fix-for-yvm302/ 

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tomd1351
Beginner
307 Views
Message 3 of 4

Re: YVM 302

Thanks 😊

No luck on any of those things, tried them all already. Works fine on the TV so must be the box!

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Anonymous
Not applicable
296 Views
Message 4 of 4

Re: YVM 302

Assuming that the BT channels are ok and the problem is with the Freeview channels alone, plug the aerial into the BT box and check for free play in the connector. If it seems loose then the aerial socket is faulty and you need a replacement box

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