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st3
Beginner
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Message 1 of 11

You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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Over this week my HD BBC1, 2 etc. channels have gone missing from my You View Box. All my subscription HD BT Sport, Sky Sport are OK and the Olympic channels have been retuned and available. Whats happened to them I have reset the box, checked to make sure signal strength is OK, retuned the channels multiple times, checked they are not hidden and also switched to my standard TV and they are all available there off the same aerial input etc. but 101-106 are still missing. Any ideas ?

 

Thanks Steve

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rarmitage124
Recognised Expert
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Message 2 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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Do you get any error messages when trying to access the channels?

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If I have answered your question correctly please let me know by clicking on ’Mark as Accepted Solution' Thanks
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st3
Beginner
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Message 3 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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No....They are just not there and when you request them it says "no channel". Thanks for replying. Steve

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rarmitage124
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Message 4 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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What sort of signal strength are you receiving with the channels that are working?

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If I have answered your question correctly please let me know by clicking on ’Mark as Accepted Solution' Thanks
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st3
Beginner
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Message 5 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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For information. I have just cracked it. My RF output was set to off. I reset to on and then retuned. 101-106 now back and working. Just if anyone else has the problem. My guess is that a box rest defaults back to off.

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Message 6 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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RF loopthrough has nothing to do with the ability to receive channel

 

Sometimes the Youview retune misses out channels and then randomly you get them back

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st3
Beginner
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Message 7 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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Ah well.....Never mind. Whatever it was nothing seemed to make any difference until I changed that setting. Wont touch it again just in case. I will put it down to the random problems we get when playing with technology 🙂

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5,234 Views
Message 8 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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You can use the loopthrough to connect your tv. You will find that when the youview looses signal or pixelates youncan still use your tv set...
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Ian-M
Aspiring Contributor
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Message 9 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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I have had same problem since may. Just got new aerial today but same channels still missing. Any help much appreciated
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Ian-M
Aspiring Contributor
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Message 10 of 11

Re: You View Box - Channels 101 -106 (BBC1,2 etc. HD Missing

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Still trying to get some help with same problem
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