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CatReed
Newbie
2,152 Views
Message 1 of 2

YouView+ Box turns itself off

Hi all,

 

I got a  Youview+ box a couple of months ago, but it keeps switching itself off randomly and then takes about 10 minutes to start back up.

 

We've changed the auto standby to 12 hours, and it still happens so this is not the cause.

 

We haven't had a day where tv isn't disrupted by this, so very annoying!

 

Has anyone else had this problem? Is there a solution?

 

Thanks in advance

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1 REPLY 1
Distinguished Guru
Distinguished Guru
2,149 Views
Message 2 of 2

Re: YouView+ Box turns itself off

couple of questions ... is this a new Youview box supplied with a BT contract and which box is it. Youview >Settings>System Information>Device Information will tell you if you are not sure ?

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