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marshd
Newbie
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Message 1 of 2

YouView box hangs on start-up since latest software upgrade 10.6.0

Since upgrade to 10.6.0 box won't come out of standby mode.

 

Blue light comes on but no video.  Have to switch off and on again then doesn't restart the recording.

 

May just be when box is recording that the problem occurs.

 

 

 

 

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Community Manager
Community Manager
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Message 2 of 2

Re: YouView box hangs on start-up since latest software upgrade 10.6.0

Hi Matshd,

 

Welcome to the forum.  Sorry to hear of this problem.  Do you have YouView from BT?

 

If so and you are still having problems, Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.

Cheers

Sean

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